Afterhours services
Need support for you or your whānau after we’re closed? You can call Healthline FREE of charge!
Healthline is a 24-hour FREE telephone health advice service where you can talk to qualified health professionals. You can call Healthline on 0800 611 116 any time, 24 hours a day, 7 days a week:
· For trusted health advice, treatment and information about what to do next from nurses, paramedics and advisors
· You can choose to speak with a Māori clinician if you’re calling between 8am and 8pm
· Interpreter services and NZ Relay support are also available.
If you call our practice when we are closed, from 5pm Friday 28 February, you will be automatically diverted to Healthline to access the support you need.
New payment policy - effective 1 March 2025
Firstly, we wish to thank those of you who pay at the time of your appointment with us. We have appreciated that immensely. We understand that there are a number of reasons meaning sometimes you are unable to pay at the time, but intend to pay the next day, however remembering, or other issues, means it can be forgotten or missed.
Unfortunately, following up on late payments takes a significant amount of time and resources.
From 1 March 2025, we will be implementing our Patient fees and outstanding debt policy and our Did Not Attend (DNA) / Late Arrival / Late Cancellation Policy. Please be sure to check these out on our website to understand what this means for you, our patients.
Thank you for supporting us.
Infected cut? Here's what to look for
Cuts and scrapes are common, but it's important to know when they might be infected. For a clear guide on how to spot an infected cut and when to seek medical help refer to our helpful tips.
Happy February
As usual, if you have any questions or concerns, please feel free to reach out to our reception team on 09 413 8562.
Ngā mihi,
The Greenhithe Medical Centre Team
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